Terms of service

These terms apply to your use of dark-media-agency.net and to projects you commission from Dark Media Creative Agency. Each project also has its own written proposal, which takes priority over these general terms where they differ.

Proposals and scope

Every project starts with a written proposal listing deliverables, milestones, price and timeline. Work outside that scope is quoted separately before we start it.

Payments

Unless the proposal says otherwise, projects are paid in milestones, usually half at the start and the rest on delivery. Monthly services are paid at the start of each month. Ad spend is paid by you directly to the advertising platforms.

Your responsibilities

You provide content, feedback and access on time and confirm that you have the rights to anything you send us. Delays in feedback can move the delivery date.

Ownership

Once a project is paid in full, you own the final designs, code written for you and the accounts created for you. We may reuse general tools and know-how, and we may show the finished work in our portfolio unless you ask us not to.

Revisions and approvals

Each stage includes revisions within the agreed scope. Approval of a stage lets us move to the next one.

Results

We work hard for measurable results, but rankings, ad performance and sales depend on factors outside our control, such as platform changes and market conditions, so we cannot guarantee specific numbers.

Confidentiality

We keep your business information confidential and only use it to deliver your project.

Liability

Our total liability for any project is limited to the amount you paid for that project.

Governing law

These terms are governed by the laws of the Arab Republic of Egypt.

Contact

Questions about these terms: contact@dark-media-agency.net or +20 100 446 5716.